Privacy Policy

Privacy Policy

Effective Date: April 8, 2026

1. Who We Are

Our website address is: http://souzacleaningservices.com. We are committed to protecting the privacy of our clients and website visitors in compliance with the Florida Information Protection Act (FIPA).

2. Information We Collect and Why

Comments: When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to assist in spam detection. An anonymized string (hash) created from your email address may be provided to the Gravatar service. Their privacy policy is available here: https://automattic.com/privacy/.

Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

Contact Forms & Service Requests: If you contact us for a cleaning quote, we collect your name, email, phone number, and address to provide the requested services.

3. Cookies and Tracking Technologies

We use cookies to enhance your experience:

  • Comments: If you leave a comment, you may opt-in to saving your name and email in cookies for one year.

  • Login: If you visit our login page, a temporary cookie determines if your browser accepts cookies (discarded when you close the browser). Login cookies last for two days, and screen options cookies last for one year.

  • Analytics: We may use third-party tools to monitor website traffic and user behavior to improve our services.

4. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, maps). Embedded content from other websites behaves as if the visitor has visited the other website directly. These websites may collect data about you, use cookies, and monitor your interaction.

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We only share data in the following circumstances:

  • Service Providers: With trusted partners who assist in operating our website or conducting our business (e.g., payment processors or CRM tools).

  • Legal Requirements: If required by law or in response to valid requests by public authorities.

  • Security: Your IP address is included in password reset emails for security purposes.

6. Data Retention and Security

  • Retention: Comments and their metadata are retained indefinitely. For registered users, we store the personal information provided in their profile until the account is deleted.

  • Security: In accordance with Florida Statutes Section 501.171, we implement reasonable security measures to protect your personal information. In the event of a data breach, we will notify affected individuals as required by Florida law.

7. Your Rights Over Your Data

You have the right to:

  • Request an exported file of the personal data we hold about you.

  • Request that we erase any personal data (excluding data we are required to keep for administrative, legal, or security purposes).

  • Correct any inaccurate personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Souza Cleaning Services:
Email: edilainepontespontes@gmail.com
Phone:(781) 889-9045.
Florida, USA